PROFITABILITY
WITH EMPATHY
With Patient Responsibility Solutions
We collaborate with mental health facilities and treatment centers across the country to help patients manage financial obligations like co-pays, deductibles, insurance denials, and travel expenses, allowing them to focus on recovery with peace of mind.
Our Services
Here's how We Can Help You
We help treatment centers significantly increase their collection rates beyond internal team performance, while preserving strong, supportive relationships with patients and families.
- Expert Compliance
- Higher COLLECTIONS
- Increased Revenue
- P2P Claims
- More ADMISSIONS
- Audit Assistance
Our Results
WE'LL HELP YOU
ACHIEVE YOUR GOALS
Our experienced team enhances the recovery of co-pays, deductibles, co-insurance, and other payments more efficiently than internal staff alone.
We help your team dedicate more time to what matters the most by managing patient financial collections with empathy and professionalism.
Our people-first approach enables us to align seamlessly with your existing collection processes, keeping patient treatment central to every interaction.
Frequently Asked Questions
ask us
anything
Why do most treatment centers fail at patient billing and collections?
Who in your organization feels truly prepared to contact a patient’s loved ones about outstanding balances? Very few. These are sensitive, emotionally charged discussions that, if mishandled, can damage trust and even lead patients to discontinue treatment.
The truth is, most treatment center staff know these conversations don’t align with their purpose; and they’re right. Their expertise is in providing care, not addressing complex financial matters. Meanwhile, the gap between billed charges and insurance reimbursements continues to grow. Despite best efforts, many centers recover only a small portion of what’s owed, leaving significant revenue untouched, revenue that could determine whether the organization struggles, breaks even, or builds the financial foundation to grow.
How can Core improve my collection rates and revenue?
Patient Responsibility Solutions strengthens your outcomes by handling the most complex parts of the process and guiding financial discussions with patients and their families. Our team approaches every interaction with empathy and professionalism, protecting patient dignity while recovering the payments your organization rightfully earns.
Through our tested systems, we boost collection performance, minimize revenue loss, and bridge the growing gap caused by limited insurance reimbursement. This not only improves your cash flow but also allows your team to stay focused on providing quality care instead of managing difficult financial conversations.
The result is higher recovery, stronger revenue, and the financial foundation your treatment center needs to flourish.
What types of facilities do you work with?
Patient Responsibility Solutions partners exclusively with behavioral health organizations. We know this field operates differently. Patient relationships require great sensitivity, insurance reimbursement is often complicated, and unpaid balances can threaten long-term stability.
Equally important, we understand the strict regulatory and compliance standards guiding behavioral health care. Our trained team ensures every interaction meets ethical, legal, and clinical expectations. This approach allows us to handle financial discussions with compassion and accuracy, protecting both patient dignity and organizational integrity.
By merging behavioral health insight with deep compliance expertise, Patient Responsibility Solutions provides a trusted process that boosts collections, preserves trust, and strengthens your facility’s financial foundation.